Privacy Policy

We at Sprout + Shed Ltd (“Sprout + Shed”, “we”, “us” or “our”) take our users (“your”, “you” or “yourself” privacy very seriously and we know that you care about how your personal information is used and shared. We are keen to ensure that you do not receive any unwanted messages or spam as a result of registering or using our site

By visiting and/or registering an account with us, you agree to the policies and practices included in the privacy policy and you consent to our collection, use and sharing of the information set out in the details below.

  1. What Information do we collect?
    1. Information submitted manually

When you sign up for an account with Sprout + Shed, you are required to submit a range of information including legal name, username, phone number, billing and delivery address, email address. Your account also includes details of transactions that have been processed under your user ID, messages you may have sent or request of additional services.

If you have subscribed to our service through our holding page, landing page or as part of a promotion, we may receive your details even though you have not completed the registration process (“non member”). Non-member details can also be gained through completing a transaction as a guest. Non-member information is only used for the purpose in which it is submitted to us. If you do not want us to store your non-member information in this way, then please inform us by email at [email protected].

If you access Sprout + Shed through a third party application such as Facebook, we may also receive data from these applications. Connecting to your account via Facebook is optional and you will be asked for your permission during this process.

1.2 Information submitted automatically:

Information collected by cookies-We use cookies, web beacons and other technologies that allow us to collect information about our service. This information is anonymised. Companies that advertise on our website, may transfer cookies to your computer if you click on their adverts but these third party cookies are not covered by our privacy policy. It may be possible for you to change the setting on your electronic device to prevent or restrict your computer accepting cookies.

Website login information-When you log in, we automatically collect information related to your login including access time, pages viewed, IP address.

Device information-We collect information about your computer.

Any of the above information stated in 1.2 is unidentifiable information and is used for statistical uses only. If may be used in marketing or be passed to our advertiser as anonymised data.

1.3 Email and other communications:
We may contact you by email or other forms of communication with promotional offers from us or third parties or your use of the website. If you do not want to receive email communication from us then please email [email protected] stating this.

1.4 External hyperlinks-We have many hyperlinks to external websites on our site, blog and social media channels. We do not control the content of these websites and are not responsible for their individual privacy policies even if you have accessed them through

  1. How do we use information?
    1. The information we collect from you may be used for analytical purposes to understand trends and usage to help us improve our service & develop functionality of the website.
    2. We may use the information you submit to contact you about your account or to provide you with information about promotions which we think will be of interest to you. We may also use it for customer service to contact you about any questions or queries that you may have.
    3. Your information cannot be used for any other purpose than for which the information was collected e.g. promotions.
    4. Some information is shared with sellers when you complete a transaction. This includes your shipping address. None of this information will be misused for other purposes.
    5. When you submit an item for sale, the only information displayed will be your username. There will be no other identifiable information included.
    6. Information that you submit when you register for an account will not be used for any other purpose or disclosed to third parties without your consent. An exception is if disclosure is required to comply with a legal obligation. We may also disclose to protect the rights or safety of ourselves or our customers.
    7. If Sprout + Shed is transferred in its entirety to a third party, then your personal date will comprise one of its transferred assets and will be shared.
    8. We employ a number of staff to complete work on our website and need to share information with them as part of this process. Only the bare minimum of information will be provided and they have no right to use the information that we share with them.
  1. Changes and updates to this privacy policy

The privacy policy can be revised and you are expected to stay aware of changes. You continued use of Sprout + Shed constitutes your agreement to this privacy policy and any amendments.

4. Contact
Any questions comments or requests regarding this policy should be emailed to [email protected]

Last revised July 2017